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Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Overview

What is Webroot Antivirus + Internet Security Complete (SecureAnywhere)?

Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

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Recent Reviews

Webroot Review

10 out of 10
June 07, 2019
Incentivized
We have been using Webroot for approximately 2 years now with very few issues and a few problems caught and resolved before they were a …
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A great poduct

10 out of 10
November 24, 2018
We use Webroot SecureAnywhere for our entire onsite office and all of our remote users. Installation was simple and it handles our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Webroot Business Endpoint Protection

$30

Cloud
per seat/per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Webroot Antivirus + Internet Security Complete (SecureAnywhere)?

Webroot Antivirus + Internet Security Complete (SecureAnywhere) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(92)

Attribute Ratings

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
Jane C. Harrison, J.D. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webroot Antivirus + Internet Security Complete was recommended by a software engineer. It has been the most effective antivirus for internet security that I have ever used. My computer looked as if it had been hacked one day, so I shut down the internet and ran a Webroot Antivirus + Internet Security Complete scan. It identified a virus and isolated it. I then contacted my IT group to run a separate scan to verify the virus was isolated and that no other virus was hiding. They confirmed the virus was isolated and had not had time to cause any damage. My IT guys said that they recommend Webroot Antivirus + Internet Security Complete. Downtime for me is a loss of income. Webroot Antivirus + Internet Security Complete is one of the best ROIs when your production time is money. Highly recommend this product!
  • Frontline protection against viruses.
  • Scheduled scans.
  • Ability to scan at my discretion as well as scheduled scans.
  • Informative reports.
  • I don't see any need for improvement. I consulted my IT group and they concurred that Webroot Antivirus + Internet Security Complete is solid.
Working remotely I require aggressive internet security. Webroot Antivirus + Internet Security Complete has always delivered. One occasion when I started my computer the screen came up black with a face demanding I click a link or my computer would self destruct. I immediately disconnected from the internet and ran Webroot Antivirus + Internet Security Complete. It had already blocked the virus so that no harm could be done. My IT department confirmed that the virus never made it beyond Webroot's security.
Score 5 out of 10
Vetted Review
ResellerIncentivized
We leveraged Webroot SecureAnywhere as our baseline AntiVirus product, included in the base cost of support of our contract clients. It offered the minimum expected protection per endpoint for catching known threats and alerting PUPs. The product acted as the bare minimum protection for any endpoints which we were expected to support, and sold as a minor improvement over the built-in AV product.
  • Dashboard/Single-pane-of-glass
  • Many integrations/relationships with other products we use (Managed Service Provider)
  • Additional features in one place such as web filtering
  • Unified dashboard/management (still has some actions tied to their old front-end)
  • Aggressively improve and market EDR
  • Further improve additional features, namely phish and security training
Webroot's main fault is not specific to itself. Rather, traditional AV as a whole is falling out of vogue as Microsoft continues to improve it's built-in/included security features, both at the endpoint and in SaaS products. Third-party vendors like Webroot have an uphill battle to fight in order to stay relevant. Zero-trust is the main buzzword today and likely a bare-minimum addition to the offering in order to maintain relevancy.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
This product provides threat prevention and detection as well as prevents users from navigating to malicious websites. We use this product on all servers and end-user machines.
  • Management interface
  • Deployment of solution
  • Integration with different RMM solutions, such as Continuum and Ninja
  • I wish that you could delete inactive endpoints when you wanted to. I find myself having to filter out inactive endpoints when searching endpoints.
  • I think Webroot Antivirus + Internet Security Complete (SecureAnywhere) could improve its malware detection better. Malwarebytes seems to have better detection.
  • Over the years, Webroot Antivirus + Internet Security Complete (SecureAnywhere) has made a couple of big mistakes, such as changing something on their end that then accidentally caused one of our business applications to be flagged as malware, which prevented our users from using it.
  • The user friendliness and install on Macs could be more seamless.
I think Webroot Antivirus + Internet Security Complete (SecureAnywhere) is well suited for any on-premises Windows servers as well as for end-user machines, except for Macs. I would not recommend Webroot for Macs because it is better to install Webroot in person or via screen-sharing instead of by the administrative deployment method. There are a few prompts you have to go through on a Mac in order to install it properly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We install Webroot SecureAnywhere on all devices, such as servers and workstations. Webroot SecureAnywhere helps products the devices from viruses and malicious activity.
  • It has a very small footprint
  • It scans fairly quickly
  • It's very unobtrusive
  • Alerting from the console is lacking some useful options
Webroot SecureAnywhere is perfect for business machines as well as personal devices because of its small footprint. The Webroot Console is great to be able to managing multiple devices while being easy to use. There's no need to manage specific scan schedules or custom settings for individual machines because the defaults work on 99%+ of machines. One of the downsides is the Webroot Console has both a new way and an old way to view devices and the new way doesn't have all the same functionality as the old way, so we still have to access the older console views occasionally.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webroot Antivirus is very lightweight with very little impact on local resources. the browser plugin is very useful and almost never interrupts browsing unless it deems a site dangerous. Generally, it just warns you in the search results about what rating each site has. This has allowed us a sense of security for our users both in-office and mobile as it is managed from a central online console we can reach from anywhere.
  • Blocks and quarantines known malicious attacks
  • Constantly updated definitions
  • Central console management and full customization
  • Reseller renewals are easy, renewals purchased yourself are not seamless
  • Upgrading certain hardware on a machine often duplicates the machine in the console
  • Having multiple companies can be confusing if all were not set up through the same reseller
I cannot think of where Webroot is less appropriate. For example, I have it deployed in a company with more than 100 endpoints from Servers, production/line PCs, Office workstations, and mobile laptops. I have it deployed at a different company with 25 endpoints. I also have it deployed personally at home for 10. I also have family and friends with 3 to 5 endpoints. So it really is easy to use, deploy, and manage for everyone in all kinds of environments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webroot Business Endpoint Protection is used across our entire organization. We use it on a mix of PCs, Servers, and Macs. It is one of the security tools we use in our organization. It protects our machines from viruses and malware. It has proven reliable, easy to install and administer and does not consume as much memory as other products.
  • Admin console.
  • Lightweight client.
  • Deployment.
  • Monitoring statuses.
  • Conducting remote scans/cleaning.
  • Has a tendency to randomly duplicate machine names.
  • Once added, machines cannot be deleted, even if they are deactivated and never had a virus incident.
  • Policy management could be improved, it's not intuitive enough how to create/edit them.
Webroot is very well suited for being resource-efficient on Windows machines. It is seamless to the end-users as it runs reliably. Even when we set off a remote scan/clean of a machine, the user never realizes this and is not affected by that procedure. On the other hand, it should not be solely relied on in the ever-increasing threat landscape. Add at least another solution. One solution cannot catch everything, unfortunately.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used throughout the entire organization as one of our one and only antivirus package, Webroot is a lightweight, and easy to install throughout your organization. A single pane of glass allows IT to quickly see any issues that may arise and complete remediation steps within moments. After initial installation, it automatically runs your first scan and you are up and running in minutes.
  • Fast deployment, lightweight and is always up-to-date with virus definitions deploying in the background.
  • Online management portal allows the administrator to manage the console from anywhere there is a web connection.
  • Handy browser plugin alerting the end user if a site is trustworthy.
  • The new administrator portal is a bit cumbersome and takes some getting used to.
Webroot is a great tool for SMBs that are looking for a product that is easy to deploy and maintain. The lightweight agent doesn't contain any bloatware and that makes for quicker scanning capabilities. I would think anyone looking for a stable, easy to use antivirus program should consider Webroot and at least download a trial and try it.
November 28, 2018

Webroot Rocks out Loud!

Mike Maner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webroot company wide for both static location users and mobile users.
  • Webroot has an incredibly fast install & scan
  • I average 30 seconds to install & the initial scan averages 2 minutes.
  • Updates are tiny, usually only a few
  • I'm not sure of anything that NEEDS to be improved, maybe make it free!
Webroot packs everything you want from an anti-virus package into a ridiculously small & fast package. Use it in a corporate or small business setting with equal results, it the best 'last line of defense' available.
November 24, 2018

A great poduct

Eric Noon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Webroot SecureAnywhere for our entire onsite office and all of our remote users. Installation was simple and it handles our internet security needs wonderfully. The BEST part is that the program is very light on system resources.
  • As I said before the program is very light on system resources so more of your machine's power is available to do your work.
  • You don't have to waste time downloading new antivirus definitions.
  • The control panel could use some improvements as it can be confusing at times
I think it is appropriate for all computers and I can't think of a reason that I wouldn't use it.
Carson Hagan, ITILv3 | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webroot as part of a two-piece branded product that we call 'Security Packages'. Webroot is the AV portion of our security packages that get deployed to all of our endpoints that are using our core managed services. We also use Webroot internally for our organization as AV protection. Webroot helps us address the ever-growing threat landscape with our clients to ensure they are protected.
  • Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
  • Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
  • Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.
  • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
  • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
  • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
Webroot is well suited for anybody looking for a strong AV product. In our particular experience - we have had great success in using the product from an MSP standpoint. It functions and allows us to create what we need knowing that we are deploying strong protection to our endpoints. I would say it is more on the technical side of AV products and could see where some people might find it as "overkill". Personally, I would rather be more protected than not in 2018. :)
Bradley Jones | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently provide remote computer support to a number of people and businesses. Webroot is a security software that answers the needs of several of our clients. Webroot provides great protection and a low overhead profile that answers several special needs of our clients.
  • Offers advanced protection without requiring a great deal of computer resources to accomplish it.
  • Scans are super fast and allow work to continue while it is going on in the background.
  • Webroot provides an awesome dashboard for companies that need to support a large number of computers.
  • Webroot has had difficulty with the size of logs at times.
  • A better way to control and access logs.
  • Improved way for the computer owner to completely remove.
People with older and slower systems benefit greatly from using Webroot.

People that do home transcriptions with software that is clunky and hard to work with have an easier time setting up any exceptions and special needs to allow Webroot and their special software to behave together.

People that are more highly active on the Internet clicking every link they see and doing a lot of downloading from questionable sites may benefit more from a different protection system.
Chris Skurkey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used across the whole network. It is pushed out to all users by the domain controller. It is what we use to protect all of our machines and computers.
  • Great protection.
  • Easy to deploy.
  • Easy to manage by all users. If they have a blocked email, each user can log into a portal and find out why, and let it through based on their understanding of the nature of the email.
  • If there is no network connection to the cloud infrastructure, there will be no protection (drawback if there is no "layer 1" connection).
  • Heuristics can only combat some viruses, so it probably needs more methods to combat different viruses.
  • There are some instances where the server fails to push out (the server's fault), leaving a small fraction of users unprotected when they are set up for the first time.
Webroot is not a CPU hog, so it doesn't slow down the performance of our end-users' machines. Updates don't interfere, also, and there is no "walking on eggshells" when it comes to matriculating those updates. There is no need for such gentle handling. The same goes for definition updates also. Even when the risk of infecting a machine when the network is not connected, or when a USB drive is inserted while offline - those incidents are the times we tell our end-users to be careful when they do NOT have an internet connection.
Christopher Audie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize Webroot on both employee and my own personal equipment. It addresses all of the things I am looking for in a security product in terms of reliability, ease of use, and low impact on system performance while maintaining a very active role in providing live security feedback. The antivirus picks up threats actively and has minimal false identifications. The website monitoring is a great tool that helps protect our non-technological users from unknown threats and the updates to the software have little bandwidth impact.
  • My number one reason I enjoy using Webroot is that it is the least resource intensive security solution I have used on the market while providing the most accurate protection against current threats.
  • Website monitoring provides great protection to users who are unsure of what are "safe" websites allowing our I.T. team to worry less about possible infections on our systems.
  • Webroot updates itself in the background with very little impact on system performance and its fast scans allow us to identify threats quickly with minimal impact on downtime.
  • Scheduling scans is somewhat counter-intuitive as the user interface could be a little more detailed so you can really fine-tune the settings.
The beauty of Webroot is its simplicity of use while providing great levels of protection. Additionally, Webroot can run concurrently with other security solutions (although we all know this is never advised) but the software really does play well with other solutions making transitions off of other products to this one easy to implement in almost any environment.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Webroot across the entire organization as an antivirus solution and web filtering solution to prevent users from accessing questionable sites and content.
  • Low resource usage
  • Quick implementation of changes and updates
  • Central Monitoring and Reporting
  • Desktop Web Proxy service could use more bandwidth. Despite making exceptions via the Browser Bypass list, sites still load slightly slower than they would if there were no filtering software in place.
There's nothing actually bad about Webroot and how it handles itself. However, in organizations where computers are frequently recycled and put back into production it can become a chore to maintain an accurate list of active endpoints, and endpoints which have been removed as the web portal cannot track when an endpoint is removed vs. has simply been offline for some time.
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